Booking & Cancellations

Bookings

    • To confirm your booking and secure your Mountain Trek we require a 20% deposit. 
    • We accept payment via Bank Transfer or Cheque. Cash can be paid by arrangement.
    • The balance of the trek must be paid 28 days before the date of your Mountain Trek.
    • Any bookings made within 28 days of the start of the trek must be paid in full at time of booking.
    • Single Day/Single Night treks must be paid in full at time of booking.
    • Medical fitness forms are to be completed by all participants.

Travel Insurance

We highly recommend that all trekkers take out their own insurance to cover the following:

    • The cost of cancellation by you (including the full cost of your trek and any transport or accommodation you may have booked).
    • The cost of assistance (including repatriation) in the event of accident or illness.
    • Loss of personal items and money.

Cancellations

    • Cancellations must be made in writing or by email. 
    • All deposits are non refundable except if Trek Scotland has to cancel your trek. In this case all of your deposit will be refunded
    • If you cancel more than 28 days before your trek takes place, your payment will be refunded minus your 20% booking deposit. Please be aware that if you cancel within the 28 days before the trek NO refunds are available. However, if you find someone to fill your place we will return your payment. 
    • In the highly unlikely event of Trek Scotland having to cancel a Mountain Trek we will reimburse you in full, including your deposit, and offer a 10% reduction voucher for a rescheduled booking with us.
    • For our fixed-date treks (found here) we may cancel if fewer than 3 people book on. This will result in a full refund and complementary 10% off future Mountain Treks with us.
    • Trek Scotland reserves the right to curtail a Mountain Trek in the case of antisocial, criminal, dangerous, unsafe or irresponsible behaviour by one or more clients. Where clients are not known to each other, the unruly client[s] will be asked to leave the Trek. If this involves being escorted back to safety by an additional guide they will be billed for this at full guiding rate.